 | Can I use CD Virtuals (CDV) to share
music and movie CDs?
Answer: No. There are no
plans to make this possible at this time. |
| Can I use CDV to share copy-protected
CDs?
Answer: It may work
for some, but not all. If you are interested in making personal
backups of copy-protected CDs, then you may wish to take a look at Daemon
Tools. |
| Can I talk to someone if I need help?
Answer: There is an fee of $50
per incident for telephone support. Email support is free
for licensed users. Help is extensive within CDV.
Traditional help is available by pressing F1, tool tips give field-specific
instructions and the How-To's under the Help menu in the main window should
be reviewed thoroughly before calling or emailing CDV Support. Network design,
connectivity issues, and access rights issues will not be handled by CDV
Support. You are encouraged to consult your network administrator or
outside consultant regarding these issues. If you are located in the
Chicago, Illinois area and need network services and support, contact
Executive Technologies Corporation at (847)277-9909. |
| What if I just want to control shared files by
creating an image in the shared folder?
Answer: Create (using a CD/DVD
writer drive) a CD or DVD platter with the data you wish to share and create
the CD Record in CDV as you would for a commercial CD/DVD. |
| How quickly will CDV create a managed image?
Answer: This is largely computer
hardware dependent. CDV verifies each file after it is copied
making the imaging process a little slower. A fast CPU (1.8 GHz or
faster), 256 MB (more is better) of RAM, and 7200 RPM hard drives will give
the best results. You should temporarily disable real-time anti-virus
scanning and close other open applications while creating a managed image. |
| What operating system is required for CDV?
Answer: Windows 200X Server for 11
or more current image accesses, or Windows 2000 Professional or Windows XP
Professional. Each operating system should have the current service
pack(s) installed. |
| Does CDV compress managed image files?
Answer: No. The
decompression of files would delay the delivery of the files to the
workstation. We do not recommend enabling compression on NTFS drives
where managed images reside. |
| How large of a hard disk do I need?
Answer: As a rule of thumb use
700MB for each CD image and 4,000MB for each DVD image. Multiple by
the number of images you require of each. Add the two numbers together
+ 100MB for CDV programs & files, and divide by 1024. The
result is the number of gigabytes (GB) you will need.
Add another 8GB for your operating system and
other programs. Your hard disk drive should be no smaller than the computed total GB. |
| Are there any annual maintenance fees?
Answer: No. If you wish to
upgrade to a new version of CDV when it is released, just contact CDV
Sales. The then current price, less $10, will be your upgrade
price. Your image licenses will remain as they are. |
