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Scalable COmpany Order Processing System

System Requirements

SCOOPS is a multiple-user system capable of running as single-user software. Your license determines how many users can access the SCOOPS software at the same time. If you are running SCOOPS in a multi-user setting, the SCOOPS programs and data tables must reside on a standalone computer functioning as a fileserver. No other multi-user environment is supported at this time.

Fileserver Requirements    Workstation Requirements    Printer Requirements

Failure to implement recommended configuration minimums will void SCOOPS technical support. Under no circumstances will support for hardware and/or other software, including the operating system be provided except as it specifically applies to SCOOPS. The determination of applicability rest solely with the SCOOPS technician.

Network Operating System and Operating System support is available at additional cost. You will be given the option to continue with support if this type of support is deemed necessary, or terminate the call.

Multi-user Fileserver Requirements

Processor

Pentium III 350Mhz or higher

Network Operating System

Windows NT Server 4.0 w/ SP6a, Windows 2000 Server, or Novell Netware 4.2 or Higher

Pointing Device

Mouse or Track ball

RAM

128MB Minimum/256MB Recommended for Windows NT Server 4.0, 256MB or more for Windows NT 2000 Server, and 128MB or more for Novell Netware. All manufacturer's recommendations for sizing RAM for the network operating system should be implemented.

Hard Drive Storage Capacity (available)

1-3 Users - 400+MB; 4-10 Users 800+MB, 11-20 Users 2000+MB (These are only estimates. If your business generates a lot of transactions, double and even quadruple the space available.)

Network Interface Card

100 Mbits/sec Minimum. If more than one server is installed at the site, all servers should be plugged into the same hub or switch if you wish to maintain fast response times from all servers.

Backup Device & Backup Scheduling Software

Either tape or disc removable media of sufficient capacity to backup all program and data files for SCOOPS and your other valuable data. Backup should be done on a daily basis when no one is using SCOOPS.

Auxiliary Power and Power Regulation

An uninterruptible battery backup unit that provides power regulation must be installed for the fileserver and hubs/switches/routers. Failure to do so may result in lost data!

Video

A minimum resolution of 800x600 pixels and 256 colors are required to view programs on Windows NT fileservers.  SCOOPS should NOT be run on the fileserver.  Always access SCOOPS from a workstation.

Workstation Requirements

Processor

Pentium III 350Mhz or higher (AMD and Cyrix processors are not recommended or supported at this time.)  166MHz Pentium processors handle SCOOPS, but with a noticeable speed decrease.

Operating System

Windows 95, 98, NT 4.0 Workstation or NT 2000 Professional.  Windows ME is not a business operating system and is not supported.

Pointing Device

Mouse or Track ball

RAM

32MB Minimum Windows 95, 64+MB for Windows 98 & NT 4.0 Workstation and 128+MB for Windows 2000 Professional

Hard Drive Storage Capacity (available)

100MB

Network Interface Card

100 Mbits/sec Minimum.

Auxiliary Power and Power Regulation

An uninterruptible battery backup unit that provides power regulation should be installed for each workstation that updates SCOOPS data tables. Failure to do so may result in lost data! DO NOT PLUG PRINTERS INTO THE BATTERY BACKUP UNIT!

Video

Video resolution must be set at 800x600 pixels or above and colors must be 16000 or higher (256 colors will give you washed-out graphics on the screen). The Windows System Tray should be set to Auto hide.  A 17" or larger SVGA monitor is recommended for viewing comfort.

Printer Requirements

SCOOPS has been designed to use laser printers with a minimum resolution setting of 600x600 pixels.  Using a laser printer with 300x300 pixels is possible but will result in poor graphic images. All reports are designed to fit on an 8.5" x 11" page.  Both portrait and landscape reports are generated.  DO NOT attempt to use a top-feed laser printer as they misalign paper 50% of the time.  We have found the HP® LaserJet® IV and later to work very well.

Ink jet printers are not supported under any circumstances. Technical support will not be available for these types of printers. They do not have sufficient print area available to print reports, checks, etc., and the cost of ink cartridges remains too high in our opinion.  We will customize reports for you, but you may find the cost prohibitively expensive.

Dot matrix printers (impact printers) are not recommended because of their slowness, but are supported for pre-printed checks, invoices and purchase orders.

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Last updated: Wednesday, April 13, 2005